Privacy Policy
Aire-Spaces is committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information across our services, including Aire Meals, Aire Concierge, Home Management, Wardrobe Services, and Event Support.
What Information We Collect
We may collect the following types of personal information:
Full name, contact details, address
Emergency contact details
Payment information
Dietary, accessibility, or lifestyle preferences (as provided)
Referral information (for staff and contractors)
Photos or videos (for marketing or testimonials, only with consent)
How We Collect Your Information​
We collect personal information when you:
Contact us via our website, phone, email, or social media
Sign up for a service, quote, or consultation
Attend an event hosted by Aire-Spaces
Provide feedback, complete a form, or participate in a survey
Join our team or apply for a role or placement
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Why We Collect It (Use of Information)
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We collect and use your information to:
Deliver tailored services and experiences
Provide accurate quotes and service schedules
Process payments and manage bookings
Communicate with you about your service
Maintain internal records, safety logs, or rosters
Comply with legal or contractual obligations
Disclosure of Information
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We will never sell your personal information. We may share information with:
Our team members and trusted subcontractors (only as needed to perform services)
Payment platforms and booking software
Government or emergency services (where required by law or duty of care)
Educational partners (e.g., student placements, with consent)
Data Storage and Security
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Your data is securely stored in password-protected systems, encrypted platforms, and secured communications. We take reasonable steps to protect your data from misuse, loss, or unauthorised access
Marketing and Photography
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We may ask for your permission to use testimonials or service photos. You will always have the choice to opt out or request removal at any time.
Access, Corrections, and Deletion
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or outdated details
Request deletion, unless retention is required by law
To make a request, contact:
info@aire-spaces.com
Insurance Coverage
Aire-Spaces maintains appropriate insurance policies to ensure peace of mind and professional accountability across all services. These include:
Public Liability Insurance – $5,000,000
Products Liability Insurance – $5,000,000
Property in Your Custody or Control – $250,000
If requested, a certificate of currency can be provided for clients, venues, or partner organisations.
10. Changes to This Policy
This policy may be updated from time to time. All updates will be posted on our website and apply from the date of publication.
Contact Us
If you have questions or concerns, please reach out to:
Crystelle Firmin
Managing Director, Aire-Spaces
info@aire-spaces.com
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